• +91 9455072100
  • support@archie.in

Question?

Answer

All your orders will be dispatched within two working days of placing the order. Depending on your location, the delivery time might vary from 2 to 9 working days. We will always look at the most efficient way to deliver your order before time. 

Before placing the order, you can enter your location's pin code on the product display page to check when you can expect to receive the delivery

Answer

You can start tracking your order as soon as it has been shipped out. By clicking on the courier tracking link we would have sent, you can track the entire journey of your order till we knock on your door.

Answer

We recommend that you receive the order yourself to ensure complete satisfaction. In case you are not present, the parcel will be delivered to the person available and this may be confirmed on call with you by our delivery executive. For security and validation, the signature of the receiver will be taken at the time of delivery.

Answer

Few places are not covered for COD by our delivery partners. Any inconvenience you face is regretted. This issue might also occur if the cash amount payable at the time of delivery exceeds a certain limit which is decided by our courier partners. Hence, we request you to always enter your pin code to check the availability of COD in your area. Alternatively, may we suggest an alternate form of payment? Perhaps a Credit Card, Debit Card, or Net Banking. 

We are not saying that this will be permanent; your pin code might be COD-enabled in the future. Do check!

Answer

We ship all packages with an invoice that can be found along with the product. If after receiving the package, you need another invoice, please reach out to us and we’ll arrange it for you.

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